Terms and Conditions

Croí Connections

These terms and conditions and disclaimer (together with the documents referred to on it) tells you the terms and conditions under which you may make use of our services. Please read these terms of use carefully before and after you make your booking with us.

By placing a booking with us, you indicate that you accept these terms and conditions as well as the disclaimer contained therein and that you agree to abide by them.

If you do not agree to these terms of use, please refrain from booking our services.

In this terms and conditions and disclaimer, all references to Information about us

“We” or “Our” or “Us” or “Croí Connections” shall mean Croí Connections and “You” or “Client” shall mean you.

1. BOOKING

(a) Your booking is not considered definite, and no contract will exist between you and Croí Connections until we receive full payment from you.

(b) We do not store credit card details, nor do we share participant details with any 3rd parties.

2. PAYMENT

The price is the exact amount stated on our website when booking to be received by us in Euros irrespective of fluctuations in currency and irrespective of any third-party transfer charges.

3. YOUR TRAVEL ARRANGEMENTS

All travel arrangements are your responsibility and at you own cost. Transfers to/from the retreat are at your own cost, unless otherwise specified.

5. TRAVEL INSURANCE

(a) We require that your travel insurance covers the activity of your retreat with us as well as unexpected cancellation, sickness, losses and all the usual risks. 

6. YOUR HEALTH

(a) It is your responsibility to let our facilitators know if you have any injuries and to be mindful always of your own body’s capability during our workshops. If you experience any injury or discomfort during any activity during the workshop, then please stop participating immediately.

(b) It is also your responsibility to consult a doctor with an understanding of wellness retreats to check that you are sufficiently fit and healthy to undertake this retreat and other physical activities that you may choose to do whilst on the retreat.

(c) Please advise us of any mental or physical health conditions and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats, we reserve the right, for your own wellbeing, to advise you to stop participating.

(d) Whilst all measures are taken to ensure a high standard of health and safety, our retreats do take places at locations where the land is uneven, and we shall not be responsible for any injuries or death caused by uneven terrain or otherwise.

7. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights generated, owned or in possession by Croí Connections prior to the Contract or outside the performance of the Contract and used by a party to perform its obligations under the Contract (“Background IPR”) shall belong to Croí Connections. Nothing in the Contract shall affect ownership of Background IPR. All intellectual property rights arising from the performance of the Contract (“Foreground IPR”) shall belong to Croí Connections. You are not permitted to use, in any way or for any purpose, any intellectual property owned by Croí Connections in the itinerary, arrangements, facilities, publications, format, services or display. 

8. USE OF PERSONAL INFORMATION

8.1 We will use any personal information you provide to us to:

(a) provide the services;

(b) process your payment for the services; and

(c) inform you about similar services that we provide, but you may stop receiving these at any time by contacting us.

8.2 Croi Connections will process your personal information in accordance with our data protection policy. 

9. LIMITATION OF LIABILITY: 

YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE

9.1 We have obtained insurance cover in respect of our own legal liability for individual claims.The limits and exclusions in this clause reflect the insurance cover we have been able to arrange and you are responsible for making your own arrangements for the insurance of any excess loss.

9.2 Nothing in the Contract limits any liability which cannot legally be limited, including liability for:

(a) death or personal injury caused by negligence;

(b) fraud or fraudulent misrepresentation; and

(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

9.3 Subject to Clause 9.2, we will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

(a) loss of profits;

(b) loss of sales or business;

(c) loss of agreements or contracts;

(d) loss of anticipated savings;

(e) loss of use or corruption of software, data or information;

(f) loss of or damage to goodwill; and

(g) any indirect or consequential loss.

9.4 Subject to Clause 9.2, our total liability to you arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will be limited to 80% of the total Charges paid under the Contract.

9.5 We have given commitments as to compliance of the services and/or with the relevant specification in Clause 5.2. In view of these commitments, the terms implied by sections 3 , 4 and 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.

9.6 Unless you notify us that you intend to make a claim in respect of an event within the notice period, we shall have no liability for that event. The notice period for an event shall start on the day on which you became, or ought reasonably to have become, aware of the event having occurred and shall expire six (6) months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.

9.7 This Clause 9 will survive termination of the Contract.

10. CANCELLATION BY YOU

(a) You (or any member of your party) may cancel your booking at any time, but please note that all deposits are non-refundable. If such cancellation is made within one month of the start of the retreat, we will retain 100% of the cost of the retreat. However, if another person can be found to take your place, then we may offer you a partial or full refund at our discretion.

(b) Refunds and returned payments are normally settled within 10 working days of the date of cancellation. Otherwise, once a booking has been accepted no payment is refundable unless the course is cancelled. Once the retreat has begun, no refund or part refund or unused portion of the retreat will be repaid in the event of cancellation by you.

(c) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your insurance.

11. AMENDMENTS BY US

These terms and conditions are subject to periodic review.  The review is normally undertaken on an ad hoc basis. We may update our terms and conditions and legal disclaimer, facilitator, itinerary, or any other arrangement. Where such amendment has a significant impact on your experience, we shall set out the options available to you in the event that you are affected by any such changes.

12. CANCELLATION BY US

We reserve the right in any circumstances to cancel a retreat, in which case we will offer a full refund of all monies paid within 10 working days.

13. OUR LIABILITY TO YOU

(a) We accept responsibility for ensuring that the retreats are delivered to you as described.

(b) We do not accept any liability for cancellations, changes in your personal circumstances or other events beyond our control. 

(c) We are not liable for any injuries you may incur. All activities and tasks on this retreat are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or after the retreat. We are not liable for loss of, or damage to, your personal property.

(d) COVID 19 – if you test positive for COVID 19 within 5 days running up to the event, please notify the organisers. If you test positive for COVID 19 in the days post event, please do the same. The organisers of the event or Croí Connections cannot be held responsible should you contract the virus by meeting someone at this event, neither can we be held liable for any damages or loss of work. Please take your own precautions.

14. NO LIABILITY FOR POSSESSIONS

It is your responsibility to ensure that your possessions are always kept safe.

15. PRIVACY POLICY

We do not store any of your data, nor do we share participant details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested.

16. COMPLAINTS

We are confident that you will not find cause for concern during your retreat. If you feel that a complaint is warranted, you must raise the issue directly with one of our facilitators. 

17. GENERAL

Force majeure. Neither party shall be in breach of this agreement nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control. If the period of delay or non-performance continues for fifteen (15) days , the party not affected may terminate this agreement by giving ten (10) days’ written notice to the affected party.

18. ENTIRE AGREEMENT.

(a) This constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

(b) Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

19. WAIVER

No failure or delay by a party to exercise any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

20. SEVERANCE. 

If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement.

21. THIRD PARTY RIGHTS

No one other than a party to this agreement shall have any right to enforce any of its terms. 

22. GOVERNING LAW

This agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with Irish Law.

23. JURISDICTION 

Each party irrevocably agrees that the Irish courts shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.

Name:

Signature:

Date:

Next of kin:

Relationship:

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